Cambridge Publications: Business Process Playbooks

A methodology or process roadmap, also called a playbook, consists of the steps and tasks required to execute a specific business process. But the benefits of a methodology only accrue when that raw process flow is packaged into a nuts-and-bolts tool that members of your team can use as a reference in executing their jobs.

Cambridge Publications builds the nuts-and-bolts tool, based on best practices, that gives your team a standardized platform for executing their roles consistently, quickly, and profitably. Whatever the process—introducing a new product, moving your customers from pre-sales through contract signing, implementing enterprise-level or e-commerce software, or developing software solutions—a methodology will generate huge benefits.

A methodology gives your organization the ability to perform as an integrated unit, with the confidence and consistency that can only arise from a solid foundation of best practices. This type of process infrastructure yields key benefits and will support your team in its quest for rapid and profitable growth.

Our approach is highly structured, designed to yield fast results. We develop and refine your process flow around the best aspects of your current, "natural" workflow. We capture the best of your company "folklore," those approaches that your team knows work best to get the job done. By using your own knowledge of the "natural" process as a starting point, we codify the high-level flow into phases and steps. Then we document each step so that tasks are spelled out clearly. Finally, we deliver the methodology to your users in an intuitive and easy-to-follow format, which can be either paper- or electronic-based.

Please take a look at our client references and work samples.

For more information, call:

Michael Krigsman
President
Cambridge Publications, Inc.
617-739-1860, ext. 18.
mkrigsman@documentation.com